Terms & Conditions

Effective Date: 01/04/2025

1. Introduction Welcome to Cquence.co.in, operated by Ananya Medi Systems (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website and services related to the sale of Medical Equipment and Devices for Hospitals and Distributors. By accessing or using our website, you agree to comply with these terms.

2. Definitions

  • User/You: Any person or entity using our website.
  • Services: The sale and distribution of medical equipment and related services.
  • Website: Refers to Cquence.co.in.

3. Use of the Website

  • You must be at least 18 years old or accessing the website under the supervision of a legal guardian.
  • You agree to use the website for lawful purposes only and in accordance with these terms.
  • Unauthorized use, including attempting to hack or disrupt the website, is strictly prohibited.

4. Account Registration

  • To place orders, you may need to create an account.
  • You are responsible for maintaining the confidentiality of your account details and for any activities conducted under your account.
  • We reserve the right to suspend or terminate your account if we suspect any fraudulent activity.

5. Product Information and Availability

  • We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
  • Product availability is subject to change without notice.
  • We reserve the right to discontinue any product at any time.

6. Pricing and Payments

  • All prices are listed in INR and are subject to change without prior notice.
  • We accept various payment methods as displayed on our website.
  • Orders will only be processed once payment is received.

7. Shipping and Delivery

  • Shipping details, including estimated delivery times and costs, are available on our website.
  • We are not responsible for delays caused by external factors such as logistics providers or customs clearance.

8. Returns and Refunds

  • Return and refund policies are detailed on our website and apply to eligible products only.
  • Requests for returns or refunds must be made within the stipulated period.
  • Refunds will be processed using the original payment method.

9. Intellectual Property Rights

  • All website content, including text, images, logos, and trademarks, is owned by Ananya Medi Systems and protected under applicable intellectual property laws.
  • You may not copy, reproduce, or distribute any content without our written permission.

10. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee that our website will be uninterrupted, error-free, or free from viruses.

11. Privacy Policy

  • Our Privacy Policy governs how we collect, use, and protect your personal data. By using our website, you consent to our data practices.

12. Third-Party Links

  • Our website may contain links to third-party websites for convenience. We are not responsible for their content or policies.

13. Changes to Terms and Conditions

  • We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

14. Governing Law and Dispute Resolution

  • These terms are governed by the laws of India.
  • Any disputes arising shall be resolved through arbitration in Hyderabad, India.

15. Contact Information If you have any questions about these Terms and Conditions, contact us at:

Ananya Medi Systems

Address: 301, Vaishnavi Meadows, Indira Nagar, Telephone Colony Main Road, Hyderabad – 500035

Email: ks.cquence@gmail.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.